Coolkicksmall credit card payment failure solution
Dear customer,
Thanks very much for purchasing from cool kicks website.If the payment fails when you pay by card, please do not worry, we recommend you to deal with it as follows:
1. We have 3 online payment methods of credit card and debit card, if you fail the first time, it is recommended that you wait 3 minutes and choose the other two payment methods.
If all fails, then you can contact your bank and tell the bank: the website I just paid for (don't tell the bank the specific website name) is safe, please allow me to pay. After the bank replies that the permission has been released, you can try the above three credit card payments again.
This method can also be tried again the next day.
2. Contact our customer service to obtain an account for transfer payment. Transfer payment is an efficient payment method that will not be reviewed and intercepted by the bank.
Some bank cards do not have the authority for cross-border payment, you can consider contacting your bank to open. Or change to a bank card with cross-border payment authority.
3. If your bank card has more than two debit records, please contact our customer service first to solve it, and we will tell you the solution.
Customer service：
WhatsApp: +86 189 5923 5127
Email: service@coolkicksmall.com
Facebook: coolkicksmall2022@gmail.com
Your cart is currently empty.